Elevated error rate detected

Incident Report for KuraCloud

Resolved

This incident has been resolved.

Posted Nov 21, 2019 - 15:09 NZDT

Monitoring

Error rates have dropped down and the application has recovered, we are continuing to monitor the situation and work with our upstream providers.

Posted Nov 21, 2019 - 14:27 NZDT

Identified

We have identified an issue with an upstream provider and are working towards a resolution.

Posted Nov 21, 2019 - 14:21 NZDT

Update

We are continuing to investigate this issue.

Posted Nov 21, 2019 - 13:56 NZDT

Investigating

A higher than usual level of errors has been detected. We are currently looking into the situation.

Posted Nov 21, 2019 - 13:55 NZDT

This incident affected: Services (Instance) and Region (South America).